Terms of Service
1. The service
Transcribe Video to Text turns the speech in videos you play in your browser into text. It uses video subtitles when they exist and AI speech recognition when they do not. By installing the extension or using the online library you agree to these terms.
2. Accounts
You can use the free features without an account. Some features, including paid plans, require signing in with Google. A paid plan belongs to the Google account you bought it with and works in every Chrome profile where you sign in with that account.
3. Free and paid plans
- The free plan includes YouTube transcripts from subtitles and a monthly allowance of AI transcription. We may change the size of the free allowance.
- Paid plans (Lite and Pro) add a monthly number of minutes of AI transcription, as listed on the pricing page. Unused minutes do not carry over.
- Paid plans are billed monthly or yearly in advance and renew automatically until cancelled.
- You can cancel at any time. After cancelling you keep your plan until the end of the period you already paid for.
- If we change the price of a plan, the new price applies from your next billing period, and we will tell you before it does.
4. Payments
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and provides all customer service inquiries and handles returns related to payments. Refunds follow our Refund Policy.
5. Acceptable use
- Transcribe only content you have the right to access. You are responsible for how you use the transcripts.
- Do not try to bypass usage limits, for example by reinstalling the extension or creating many accounts, and do not resell the service.
- We may limit or suspend access for accounts that abuse the service.
6. Accuracy
Speech recognition and AI summaries can contain mistakes, especially with music, noise, strong accents or several people speaking at once. Check important text before relying on it.
7. Availability and changes
We work to keep the service running but cannot promise it will always be available or work on every website. We may change, add or remove features. If a change removes something you paid for, you can ask for a refund for the unused part of your plan.
8. Liability
The service is provided "as is". To the extent permitted by law, we are not liable for indirect or consequential losses, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits your rights as a consumer under the law of your country.
9. Privacy
How we handle your data is described in the Privacy Policy.
10. Contact
Questions about these terms: support@transcribevideototext.app